Shipping policy

Last Updated: August 2026

At NexKart, we aim to provide a smooth and reliable delivery experience for our customers across India. This Shipping Policy explains our order processing, delivery timelines, and shipping procedures.

Order Processing Time

Once your order is successfully placed, our team begins processing your order.

  • Orders are usually processed within 1–3 business days.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Order verification may be required for certain Cash on Delivery (COD) orders.

Once your order has been shipped, tracking details will be shared through available communication channels.

Delivery Across India

NexKart provides delivery services across India through trusted courier partners.

We work with reliable logistics partners to ensure your order reaches you safely and efficiently.

Estimated Delivery Time

The estimated delivery time is:

3–8 business days after shipment

Delivery timelines may vary depending on:

  • Customer location
  • Courier service availability
  • Weather conditions
  • Public holidays
  • Unforeseen logistics delays

Remote locations may require additional delivery time.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before order confirmation.
  • Free shipping offers may be available during promotional periods.
  • Any applicable shipping fees will be clearly mentioned before payment.

Order Tracking

Once your order is shipped, tracking information will be provided whenever available.

If you experience any issue with your tracking information or delivery status, please contact our customer support team.

Delivery Responsibility

Customers are responsible for providing accurate delivery information, including:

  • Full name
  • Correct address
  • Active phone number

NexKart is not responsible for delays caused due to incorrect customer information, customer unavailability, or courier-related circumstances beyond our control.

Cash on Delivery Orders

COD availability depends on product, location, and courier service eligibility.

For COD orders:

  • Order confirmation may be required before shipment.
  • Customers should ensure availability at the delivery address.
  • Repeated refused deliveries may affect future COD availability.

Prepaid Orders

For prepaid orders:

  • Payments are processed securely through authorized payment gateways.
  • Orders are processed after successful payment confirmation.
  • Customers receive order updates through available communication channels.

Contact Us

For any shipping-related questions:

NexKart Customer Support

Email: hellonexkart@gmail.com
Website: https://nexkart.in/

Support Hours:
Monday – Saturday
10:00 AM – 7:00 PM (IST)

Sunday & Public Holidays: Closed