Privacy policy

Effective Date: August 2026

At NexKart, we respect your privacy and are committed to protecting the personal information of our customers. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase products from us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit or make a purchase from NexKart, we may collect certain information required to provide our services, including:

Personal Information:

  • Full name
  • Phone number
  • Email address
  • Billing and shipping address
  • Payment details (processed securely through trusted payment providers)
  • Order details and purchase history

Automatically Collected Information:

When you browse our website, we may automatically collect information such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Website usage data
  • Cookies and similar technologies

This information helps us improve our website experience and provide better services.

How We Use Your Information

We use the information collected to:

  • Process and deliver your orders
  • Confirm and communicate order details
  • Provide customer support
  • Process payments securely
  • Manage returns, refunds, and exchanges
  • Improve our products, website, and customer experience
  • Send important updates regarding your orders
  • Prevent fraudulent transactions and maintain website security

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Payment Information

NexKart does not directly store your complete payment details such as credit/debit card numbers or banking information.

All online payments are processed through secure third-party payment service providers. These providers handle payment information according to their own privacy and security policies.

Cookies Policy

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember customer preferences
  • Understand website usage
  • Improve website performance
  • Provide relevant shopping experiences

You may disable cookies through your browser settings; however, some website features may not function properly.

Sharing Your Information

We may share necessary information with trusted third parties only when required to provide our services, including:

  • Courier and delivery partners for order fulfillment
  • Payment gateway providers for payment processing
  • Technology providers that support our website operations

These service providers are authorized to use your information only for providing the required services.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.

However, please understand that no online transmission or storage method is completely secure, and we cannot guarantee absolute security of information.

Your Rights

You have the right to:

  • Request information about the personal data we hold
  • Request correction of inaccurate information
  • Request deletion of personal information where applicable
  • Opt out of promotional communications

To make such requests, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites or services.

NexKart is not responsible for the privacy practices, content, or policies of external websites. We encourage customers to review their privacy policies separately.

Children's Privacy

NexKart does not knowingly collect personal information from children without appropriate consent.

If you believe that a child has provided personal information on our website, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal requirements.

Any updates will be posted on this page with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your information, please contact us:

NexKart Customer Support
Email: hellonexkart@gmail.com
Website: https://nexkart.in/

Support Hours:
Monday – Saturday
10:00 AM – 7:00 PM (IST)

Sunday & Public Holidays: Closed

NexKart is committed to providing a safe, secure, and trusted online shopping experience for our customers.